Privacy Policy & Data Practices

SafeStarr (“we”, “us”) operates the SafeStarr website at safestarr.com, the browser map at app.safestarr.com, and the SafeStarr mobile app on iOS and Android (together, the “Service”). This policy explains what information we handle when you use the Service.

Location. With your permission, the app uses your device location to centre the safety map on nearby reported points and to provide navigation in Driving Mode. Location is used while the app is in use, and during an active driving session when you start one. We do not sell location data, and we do not use it for advertising.

Your account. If you create an account, we process your email address, your display name, and the sign-in method you chose (email and password, Google, or Apple). Sign in with Apple may supply a private relay email address instead of your real one; that works normally.

Reports and other content you submit. When you report an unsafe location or suspicious activity, we process the location of the report, the description and category you choose, any rating you leave, and the account that submitted it. Reports are reviewed by a moderator before they appear on the map.

On your device. Saved places (such as home and work), your chosen safety topics, map and appearance preferences, and any in-progress driving session are stored on your phone so the app works between sessions.

Emergency contacts. If you add emergency contacts, we store the SafeStarr accounts you selected so the app can reach them when you choose to.

Subscriptions. If you subscribe to SafeStarr Pro, the purchase is processed by Apple or Google. We receive confirmation that an entitlement is active, along with its renewal state. We never receive your payment card details.

Diagnostics. We collect crash reports and error diagnostics to keep the app working. These can include device model, operating system version, and an identifier for the installation.

Website. Our marketing site may receive standard server and CDN logs (for example IP address, user agent, and requested URL) needed to operate and secure the site. If you allow it in the on-site prompt, we also collect anonymized usage information to understand how the site is used. You can deny that collection; your choice is remembered on this device.

We use this information to:

• Show reported safety points on the map near you
• Provide Driving Mode navigation and alert you before a reported area on your route
• Review, publish, and moderate community reports
• Remember your saved places, topics, and preferences
• Keep the Service reliable, secure, and abuse-resistant
• With your permission, improve the website using anonymized usage information

We do not sell your personal information.

Approved reports appear on the map for other SafeStarr users. We publish the location, category, and description of a report — not your email address. We use infrastructure providers to run the Service, including cloud hosting and database services, a mapping and navigation provider, error-reporting services, and the Apple and Google app stores for subscriptions. They process data only to provide those services to us. We may disclose information if required by law or to protect the Service and our users.

Local data stays on your device until you clear app data or delete the app. Account data and submitted reports remain while your account is active. You can request deletion as described on our Delete account page. Reports that have already been published may be retained in anonymized form so the map stays accurate.

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

You can turn off location permission in your device settings, delete your account from inside the app, clear local app data, or uninstall the app. Managing or cancelling a SafeStarr Pro subscription is done in your Apple ID or Google Play subscription settings. For deletion requests, follow the steps on our Delete account page.

Questions about this policy: support [at] safestarr.com.

Terms of Use (EULA): safestarr.com/terms.