Account & data
Delete account & data
Last updated: August 29, 2026
How SafeStarr stores your data
SafeStarr uses an account so your saved places, safety topics, and submitted reports follow you between devices. You can sign in with an email and password, with Google, or with Apple. Saved places, map preferences, and any in-progress driving session are also kept on your device.
Reports you submit are reviewed by a moderator and, once approved, appear on the map for other people. That is the one kind of content that is published rather than private to your account.
1. Delete your account from inside the app
This is the fastest route and removes the account itself.
- Open SafeStarr and go to Menu → Your profile
- Choose Delete account
- Confirm when prompted
Deleting the account removes your sign-in record, your saved places, your chosen topics, and your emergency-contact selections.
2. Clear the data stored on your device
Uninstalling the app removes the local copy of your saved places, preferences, and any stored driving session. On Android you can also clear app storage from your system settings without uninstalling.
3. Request removal of published reports
If you want reports you submitted taken off the map, email support [at] safestarr.com and include:
- The email address on your SafeStarr account
- Subject line: “SafeStarr data deletion request”
- The approximate locations and dates of the reports you want removed
We will verify the request as reasonably as we can and delete or anonymize eligible data within 30 days, except where we must retain limited information for security, abuse prevention, or legal reasons.
Subscriptions
Deleting your account does not cancel a SafeStarr Pro subscription. Subscriptions are billed by Apple or Google, so cancel in your Apple ID subscription settings or in Google Play → Subscriptions before deleting the account.
What gets deleted
- Your account and sign-in record
- Saved places, safety topics, and emergency-contact selections
- Local app data on any device you clear or uninstall
- Reports you identify in a deletion request, or their link to your account where the report itself stays on the map
See our Privacy Policy for more detail.
Need help?
Contact support [at] safestarr.com.