Account & data
Delete account & data
Last updated: August 26, 2026
How SafeStarr works
SafeStarr does not require a traditional email/password account to use the core safety map. Saved locations and preferences are stored locally on your device. If you submit a community report or use Driving Mode, that data and your driving-session presence are synced to our cloud database so the map and alerts stay current for everyone.
This page explains how to remove that data, including for App Store / Play Store account-deletion requirements.
1. Turn off location and Driving Mode
In the app:
- Open Settings → Location / Driving Mode
- Disable location access or end an active driving session
This stops new location and driving-session data from syncing. Community reports you already submitted remain visible to other users unless removed as described below.
2. Delete data stored on your phone
To wipe local SafeStarr data:
- iOS: Settings → General → iPhone Storage → SafeStarr → Delete App, or clear the app’s data if offered. Reinstalling starts fresh.
- Android: Settings → Apps → SafeStarr → Storage → Clear data, or uninstall the app.
This deletes saved locations, route history, and preferences saved on that device.
3. Request deletion of cloud data
If you want us to delete cloud-synced data associated with you (for example a community report you submitted, or your driving-session records), email support [at] safestarr.com with:
- Subject line: “SafeStarr data deletion request”
- Any community reports you want removed (location/date helps)
- Approximate dates you used the app (if you remember)
We will verify the request as reasonably as we can and delete or anonymize eligible cloud data within 30 days, except where we must retain limited information for security, abuse prevention, or legal reasons.
What gets deleted
- Your local app data on the device you clear or uninstall
- Eligible cloud records (community reports, driving-session presence) tied to what you identify in a deletion request
We do not keep a separate marketing profile or email login for the app. See our Privacy Policy for more detail.
Need help?
Contact support [at] safestarr.com.